Business Diagnostics

A business diagnostic is a comprehensive analysis of the key areas of your business. Based on this analysis, recommendations for improvement are made. With your assistance an Action Plan is then prepared to prioritise and implement these recommendations.

WHAT ARE THE KEY BENEFITS OF AN EDD?

• An objective assessment of your business
• A fresh approach to looking at old problems
• The introduction of successful strategies used in a variety of other businesses and industries
• A clear direction for your business
• The identification of growth opportunities
• The development of a Competitive Edge

The Process

In the preparation of a Business Plan, we use a detailed 7-step process:

1. Interviews: Comprehensive interviews with yourself and other key people within your business are carried out to investigate your current business situation and your future goals.

2. Research: DJM consultants conduct extensive research of your business' market and the industry in which it operates. Over 100 external resources are used as well as DJM's extensive internal library. Other research includes customer and distributor surveys, competitor research, employee surveys, and employee evaluations.

3. Lateral Thinking: Lateral thinking is applied to develop creative and innovative strategies that will make your business stand out from the crowd.

4. Discussion: Further meetings with DJM consultants are arranged to discuss the outcome of the research and various ideas and strategies developed for your business.

5. Review: A draft of the Diagnostic is provided for your review. Further discussion results in a workable Diagnostic to ensure your future success.

6. Implementation: DJM Consulting is then available to assist you with the implementation of your Diagnostic, eg. with telemarketing, direct mail, publicity, the development of business systems, etc.

7. Follow-up: DJM keeps in regular contact to see how the implementation of your Diagnostic is progressing.

What’s Covered in a Business Plan??

• Strategic

• Goals
• Vision
• Mission
• Performance Measures
• Competitive Advantages

• Marketing

• Product/Service Sales History
• Pricing
• Distribution
• Promotion M
• Market Size & Share
• Customer Mix
• Market Segmentation
• Customer Survey
• Competitor Research
• Market Intelligence
• Export Markets
• Marketing

• Human Resources

• Management Structure & Time Use
• Work Instructions Planning
• Employee Survey & Evaluations
• Training & Development

• Operations

• Information Systems
• Capacity
• Flexibility
• Cost Control
• Efficiency
• Quality Assurance and Procedures
• Equipment & Facilities
• Suppliers
• R&D / Innovation
• Environmental Issues

Financial

• Financial Ratio Analysis
• Management Reporting
• Analysis of Income Sources
• Government Assistance
• Refinancing
• Expense Breakdown

Associations

• Accredited NIES/AusIndustry Consultants

• Member of the Institute of Management Consultants

• Member of the Australian Institute of Management

• Member of the Licensing Executives Society

CLIENT COMMENTS

"The business diagnostic was brilliant. My partner and I were wrapped in the analysis and resulting recommendations. We are implementing many new ideas to assist the company to run more smoothly."

Doug Sutherland, Logan City Joinery

N.B. DJM shreds all copies of documents and returns originals to the client to ensure confidentiality.

DJM Code of Ethics

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		DJM Corporation 357 Beckett Road Bridgeman Downs, Qld 4051 Ph: (07) 3263 6222 Fax: (07) 3263 6211 Email: d.morris@djm.com.au