DJM Code of Ethics
DJM’s responsible position as a management consultancy means that we are regularly entrusted with confidential documents and information from our clients (such as financial statements, customer lists, sales schedules, etc.). This information could do serious damage to our clients if it is not treated professionally and ethically. The following codes and procedures outline DJM’s approach to ensuring that confidential client information, and hence our relationship with our client, is secure at all times.
DJM Employee Code of Ethics
The DJM Code of Ethics requires that all employees be:
· Honest and trustworthy in all relationships
· Reliable in carrying out their responsibilities
· Truthful and accurate in what they say and write
· Cooperative and constructive in all work undertaken
· Fair and considerate in their treatment of fellow employees, clients, and all other people
· Committed to accomplishing all tasks in a superior way
· Dedicated and loyal to the company
· Economical in utilising resources
· Law abiding in all activities
Institute of Management Consultants - Code of Professional Conduct
DJM abides by the Institute of Management Consultants’ international Code of Professional Conduct:-
· A member will treat client information as confidential and will neither take personal advantage of privileged information gathered during an assignment nor enable others to do so.
· A member will refrain from encouraging unrealistic expectations or promising clients that benefits are certain from specific management consulting services.
· A member will neither accept commissions, remuneration nor other benefits from a third party in connection with recommendations to a client without the client's knowledge and consent, nor fail to disclose any financial interest in goods or services which form part of such recommendations.
· A member will accept only assignments which the member has the skills and knowledge to perform.
· A member will avoid acting simultaneously in potentially conflicting situations without informing all parties in advance that this is intended.
· A member will ensure that before accepting any engagement, a mutual understanding of the objectives, scope, workplan and fee arrangements has been established and that any personal, financial or other interests which might influence the conduct of the work have been disclosed.
· A member will refrain from inviting an employee of a client to consider alternative employment without prior discussion with the client.
· A member will maintain a fully professional approach in all dealings with clients, the general public and fellow members.
· A member will ensure that other management consultants carrying out work on behalf of the member are conversant with and abide by the Code of Professional Conduct.
Disposal of Confidential Information
DJM has implemented the following internal practices for the disposal of confidential information:-
· All original financial statements, receipts etc received from our clients are returned upon completion of the project (or earlier if requested).
· All copies (non-originals) of sensitive information made by DJM or supplied by the client are shredded at DJM upon completion of the project (they are not simply placed in the waste collection bin in the hope that it will be appropriately disposed of and not fall into the hands of others in a position to damage our client e.g. competitors).
· Electronic copies of documents (databases, bookkeeping backups etc) are either destroyed at the completion of the project or kept in password protected folders (this choice is made by you, the client).
© Copyright 2009
357 Beckett Road
Bridgeman Downs, Qld 4051
Ph: (07) 3263 6222
Fax: (07) 3263 6211